The Unaccountability Machine
Why Big Systems Make Terrible Decisions – and How the World Lost Its Mind
Increasingly, machines take over human decision-making to optimize effectiveness in operations. The result is a world where harmful or irrational decisions can occur without any individual intending them. The author Dan Davies proposes actions organizations can consider applying in their professional and personal life, to better understand how systems shape decisions, and how to make them more accountable. The goal is simple: ensuring that systems we create, remain tools that serve people, rather than machines that nobody fully understands or controls.
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Machine decision making wins from human decision making
The biggest decisions in modern society are no longer made by people, but by systems. Modern organisations are built to make decisions while ensuring that no individual is responsible for them. The purpose of a system is not what it says it does. The purpose of a system is what it actually does.
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The Unaccountability Machine